You can send an online enquiry form to our service. How to send us an online enquiry Current student contact form Prospective student contact form University supporting staff contact form Student Immigration AdviceWe are here to help you get your Student visa and protect your immigration status while you are studying. We are based in Student Administration which is situated on the left as you enter the Quad at Old College.Our four immigration advisers provide personalised, accurate advice to students and their dependants. All team members are highly skilled professionals who strictly adhere to the Immigration Advice Authority (IAA) Code of PracticeOur service is free of charge and is provided in line with our conditions of service. Conditions of ServiceImmigration Advice Authority (IAA) websiteThe University is required to report students' potential visa breaches, non-attendance, and significant circumstances to immigration authorities. When discussing visa matters with our advisers, be aware that information you share may not remain confidential if it must be reported under the University's sponsorship obligations or legal requirements.Parents/Guardians of students:We require written consent from students to discuss their visa applications. A brief email confirming their consent is typically sufficient.University Supporting Staff:Online resources for staff who support international studentsOur key responsibilitiesEnsure all international students have the right to study in the UK Issue Confirmation of Acceptance for Studies (CAS) numbers to students applying in the Student visa routeProvide Student route and post-study immigration guidanceProtect and maintain the University’s Student Sponsor Licence Immigration advice we provideWe offer support with: Specialist Student visa advice, such as Student visa eligibility requirements and application form guidanceStandard visitor visa eligibility and application form guidance (only where study is the main purpose)Student dependant visa eligibility and application form guidanceAcademic Technology Approval Scheme (ATAS)Student and standard visitor application refusalsStudent visa conditions (how to protect your immigration status)Graduate visa eligibility information Limitations of our immigration adviceWe cannot provide guidance on: Indefinite Leave to Remain (ILR/settlement) applicationsNaturalisation/citizenship applicationsApplications falling outside of the UK Immigration RulesFamily visa applications falling outside of the Student routeStandard visitor visas for non-study purposesApplications for countries other than the UK, including Schengen visa applicationsAsylum and human rights-based applicationsStudent visa applications that will be sponsored by another UK institution We can offer initial guidance on post-study work options like Skilled Worker or Global Talent visas, but cannot assess individual eligibility or review specific applications. Alternative ways to contact us Please note our phone lines are suspended at present. If you want to enquire about the status of your CAS or to seek immigration advice, please complete the online enquiry form at the top of this page. This is a peak period for our service, and we are working hard to respond to all enquiries as quickly as possible. To help us manage enquiries efficiently, please do not submit multiple or duplicate forms, as this may delay our response.If you have already submitted an enquiry, we kindly ask for your patience and we will be in touch as soon as we can. Thank you.One-to-one appointmentsYou may be able to request for a MS Teams appointment with an adviser, where you require immigration advice. We may offer in-person appointments where preferred and based on staff availability. You must contact us by using the relevant enquiry form before we can offer you an appointment. Please include as much information as possible when completing the form.An adviser will assess a request for whether an appointment would be suitable and necessary. Other supportAccessibility supportIf you need extra assistance to access our services, or information in an alternative accessible format, then let us know by contacting us through our online enquiry form. British Sign Language (BSL) Support ServicesExternal immigration adviceIf you require further assistance with the application process or help in deciding which visa you may be eligible for, you may wish to seek advice from an Immigration Advice Authority (IAA) regulated immigration adviser or solicitor. Find an regulated immigration adviser - GOV.UKUKCISA information and Advice for International StudentsGet specialist immigration advice - Citizens AdviceScottish Migration Service - Scotland GovernmentSecurity and out of hours emergency supportIf you experience a crisis or emergency outside normal working hours, or you're a parent or supporter of a current student, you can contact the University through the University Security 24/7 contact number 0131 650 2257A member of Security will assist or redirect to the appropriate services.Emergency student support (out-of-hours)Victim of a crime guidancePolice Scotland Lost Property ReportLost and stolen passport or visaUseful School Contacts Conditions of service Conditions of Service Find out about the advice remit and limitations of the Student Immigration Service. The provision of UK immigration advice is regulated by the Immigration Advice Authority (IAA). This article was published on 2024-07-29
